Yıldırım, N. 2017. Organizational learning through knowledge management systems: a case study on improvement of customer support processes. International Journal of Knowledge Management Studies , vol.8 , 375-402.

Yıldırım, N., (2017). Organizational learning through knowledge management systems: a case study on improvement of customer support processes. International Journal of Knowledge Management Studies , vol.8, 375-402.

Yıldırım, Nihan. "Organizational learning through knowledge management systems: a case study on improvement of customer support processes," International Journal of Knowledge Management Studies , vol.8, 375-402, 2017

Yıldırım, Nihan. "Organizational learning through knowledge management systems: a case study on improvement of customer support processes." International Journal of Knowledge Management Studies , vol.8, pp.375-402, 2017

Yıldırım, N. (2017) . "Organizational learning through knowledge management systems: a case study on improvement of customer support processes." International Journal of Knowledge Management Studies , vol.8, pp.375-402.

@article{article, author={Nihan Yıldırım}, title={Organizational learning through knowledge management systems: a case study on improvement of customer support processes}, journal={International Journal of Knowledge Management Studies}, year=2017, pages={375-402} }