B. Öztayşi Et Al. , "A measurement tool for customer relationship management processes," INDUSTRIAL MANAGEMENT & DATA SYSTEMS , vol.111, pp.943-960, 2011
Öztayşi, B. Et Al. 2011. A measurement tool for customer relationship management processes. INDUSTRIAL MANAGEMENT & DATA SYSTEMS , vol.111 , 943-960.
Öztayşi, B., Sezgin, S., & Ozok, A. F., (2011). A measurement tool for customer relationship management processes. INDUSTRIAL MANAGEMENT & DATA SYSTEMS , vol.111, 943-960.
Öztayşi, Başar, Selime Sezgin, And Ahmet Fahri Ozok. "A measurement tool for customer relationship management processes," INDUSTRIAL MANAGEMENT & DATA SYSTEMS , vol.111, 943-960, 2011
Öztayşi, Başar Et Al. "A measurement tool for customer relationship management processes." INDUSTRIAL MANAGEMENT & DATA SYSTEMS , vol.111, pp.943-960, 2011
Öztayşi, B. Sezgin, S. And Ozok, A. F. (2011) . "A measurement tool for customer relationship management processes." INDUSTRIAL MANAGEMENT & DATA SYSTEMS , vol.111, pp.943-960.
@article{article, author={Başar Öztayşi Et Al. }, title={A measurement tool for customer relationship management processes}, journal={INDUSTRIAL MANAGEMENT & DATA SYSTEMS}, year=2011, pages={943-960} }