Exploring employees' responses to unmet job expectations The moderating role of future job expectations and efficacy beliefs

Maden C., OZCELIK H., Karacay G.

PERSONNEL REVIEW, cilt.45, sa.1, ss.4-28, 2016 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 45 Sayı: 1
  • Basım Tarihi: 2016
  • Doi Numarası: 10.1108/pr-07-2014-0156
  • Dergi Adı: PERSONNEL REVIEW
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.4-28
  • İstanbul Teknik Üniversitesi Adresli: Evet

Özet

Purpose - The purpose of this paper is to analyze the moderating roles of future job expectations and efficacy beliefs in employees' responses to unmet job expectations, i.e. emotional exhaustion, job satisfaction, and turnover intention. It also investigates whether and how work experience influences the interactive effects of unmet job expectations and efficacy beliefs on employees' responses.