Organizational learning through knowledge management systems: a case study on improvement of customer support processes | AVESİS

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Organizational learning through knowledge management systems: a case study on improvement of customer support processes

International Journal of Knowledge Management Studies, vol.8, pp.375-402, 2017 (Refereed Journals of Other Institutions)

Publication Type: Article / Article
Volume: 8
Publication Date: 2017
Title of Journal : International Journal of Knowledge Management Studies
Page Numbers: pp.375-402