Use of Industry 4.0 Technologies in Stakeholder Management

Bulğan J., Taş E. F.

The 7th International Project and Construction Management Conference, IPCMC 2022, İstanbul, Turkey, 20 - 22 October 2022, vol.1, no.71, pp.787-798

  • Publication Type: Conference Paper / Full Text
  • Volume: 1
  • City: İstanbul
  • Country: Turkey
  • Page Numbers: pp.787-798
  • Istanbul Technical University Affiliated: Yes


Industrial revolutions have caused significant changes to the industries of their times. Industry 4.0 has made production systems more responsive, more agile, and leaner, reduced the need for human-workforce, and has increased connectivity. However, in the construction industry, the adoption of Industry 4.0 has not been as smooth as in other industries. There seems to be still quite a bit of resistance to new Industry 4.0 tools, especially in stakeholder management. This study aims to investigate and measure industry 4.0 awareness in stakeholder management in the construction industry. In order to do so, a survey is conducted both with professionals from Turkey and abroad. By analyzing the results of this survey, it is aimed to offer suggestions for better integration of Industry 4.0 into Stakeholder Management in the construction industry. Since understanding the stakeholders and meeting their expectations would determine the overall project success, integration of industry 4.0 tools for stakeholder management would benefit all construction projects.

Keywords: big data, industry 4.0, integration, stakeholder management, text mining.