A Model Proposal for Usability Scoring of Websites


Cakir C. B. , Öztayşi B.

International Conference on Computers and Industrial Engineering (CIE39), Troyes, Fransa, 6 - 09 Temmuz 2009, ss.1418-1422 identifier identifier

  • Yayın Türü: Bildiri / Tam Metin Bildiri
  • Doi Numarası: 10.1109/iccie.2009.5223495
  • Basıldığı Şehir: Troyes
  • Basıldığı Ülke: Fransa
  • Sayfa Sayıları: ss.1418-1422

Özet

Usability has become a very critical factor for the success of a website. The study focuses on constructing a scoring model of websites that is based on observed usability test data. In the proposed model, the first usability test is designed including 4 important tasks. These tasks include finding information in the website about MMS regulations, calling fees, searching for IMEI numbers, and listing shop addresses. The usability test is followed by multi-attribute decision making model for the purpose of obtaining a usability score of the websites.