Prioritization of Supply Chain Performance Measurement Factors by a Fuzzy Multi-criteria Approach

Sari, İrem; Ugurlu, S.; Kahraman, C.

doi:10.1007/978-1-4471-5295-8_8

Prioritization of Supply Chain Performance Measurement Factors by a Fuzzy Multi-criteria Approach

Atıf İçin Kopyala

Sari İ., Ugurlu S., Kahraman C.

APPLICATIONS OF MULTI-CRITERIA AND GAME THEORY APPROACHES: MANUFACTURING AND LOGISTICS, ss.161-180, 2014 (SCI-Expanded)

Yayın Türü: Makale / Tam Makale
Basım Tarihi: 2014
Doi Numarası: 10.1007/978-1-4471-5295-8_8
Dergi Adı: APPLICATIONS OF MULTI-CRITERIA AND GAME THEORY APPROACHES: MANUFACTURING AND LOGISTICS
Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED)
Sayfa Sayıları: ss.161-180
Anahtar Kelimeler: Supply chain, Performance measurement, Fuzzy sets, DEMATEL method, Linguistic scale, MEASUREMENT SYSTEM, BALANCED SCORECARD, DECISION-MAKING, MANAGEMENT, MODEL, METRICS, CAUSAL
İstanbul Teknik Üniversitesi Adresli: Evet

Özet

Measurement of supply chain performance is an important issue to identify success, to understand processes, to figure out problems and where improvements are possible as well as provide facts for decision-making. Using classical performance measurement techniques, it may not be possible to incorporate judgments of decision makers comprehensively. Hence, we propose a fuzzy multi-criteria evaluation method for this purpose in the framework of supply chain performance measurement. Fuzzy DEMATEL is used to prioritize the performance measurement criteria of supply chain. We also present a sensitivity analysis using different linguistic scales.