Technology is a significant factor in today's competitive business environment driven by the effects of globalisation. Thus, technology transfer is regarded as a successful decision if the operational performance of the firm increases with the implementation of new technology. The acceptability of new technology is generally related to six appropriateness factors such as government, culture, people (human), geography, business, and economy. As the firm determines the country possessing the most appropriate technology, the technology transfer and adoption process begins. The increase of operational performance resulting from technology transfer process is generally dependent on how effectively a firm adopts the transferred technology. There are three main steps that constitute the technology adoption process. The first step of adoption is pre-installation planning, which includes preliminary researches for identifying technological requirements and evaluating how fully different alternative technology suppliers can meet them. The second step is installation to begin using new technology and aims to adapt new technology to the existing plant conditions. The third step, called post commissioning for evaluating the existing conditions, aims to assess how the transferred technology impacts on the firm performance. The detailed analysis cif the selected company in this paper provides advantages to the firms a holistic approach for technology transfer and also being alert in identifying and resolving problems. The results of the case study have shown that issues such people (human), cultural, governmental, business, geographical, and economical issues in technology transfer may be considered more important than technical advancement.