Development of Online SMEs-SPC Computer Based System

Ab Rahman M. N., Zain R. M., Nopiah Z. M., Ismail A. R., Deros B. M., Rahman S. A., ...More

11th WSEAS International Conference on Automatic Control, Modelling and Simulation, İstanbul, Turkey, 30 May - 01 June 2009, pp.225-227 identifier

  • Publication Type: Conference Paper / Full Text
  • City: İstanbul
  • Country: Turkey
  • Page Numbers: pp.225-227
  • Istanbul Technical University Affiliated: No


Company's quality goals could be achieved by the Successful implementation of quality improvement activities. One of the improvement activities could be done through the implementation of Statistical Process Control (SPC). SPC techniques are simple statistical techniques to help identify process problems and it can be implemented as simple as analyzing data and plotting charts. This paper highlights the results of an effort to design the SPC computer-based system for conducting simple statistical analysis. The system named as SMEs-SPC (Small and Medium Enterprises - Statistical Process Control), which is able to offer more benefits to the Malaysian SMEs. The preliminary study involved interviews with company representatives, as well as observations on their work environment. The paper also covered suggestions for improvement of SMEs-SPC system, for example, enable beginners to perform statistical analysis, users are able to access data at flexible time; reduce time to input and retrieval historical data, prevent calculation errors, automatically trigger out-of-control data and prevent delay information on out-of-control event. The study offers some useful contributions to the development of Malaysian SME manufacturing firms that are contemplating the adoption of advance manufacturing technology and quality improvement.