Analysis of the Relationship Between Organizational Justice and Job Satisfaction in the Airline Industry

İdemen Okan E., Bayraktar C. A.

Global Joint Conference on Industrial Engineering and Its Application Areas (GJCIE), ELECTR NETWORK, 14 - 15 August 2020, pp.361-376 identifier

  • Publication Type: Conference Paper / Full Text
  • Doi Number: 10.1007/978-3-030-76724-2_27
  • Page Numbers: pp.361-376
  • Keywords: Organizational justice, Distributive justice, Procedural justice, Interactional justice, Job satisfaction, People management, Human resources management, PROCEDURAL JUSTICE, PREDICTORS
  • Istanbul Technical University Affiliated: Yes


The purpose of this study is to determine the relationship between organizational justice and job satisfaction. For this purpose, three main components of organizational justice, which are distributive, procedural, and interactional justice and three main components of job satisfaction, which are internal, external, and overall satisfaction, have been analyzed. Organizational justice means employees' perception of job applications in workplaces, and recently it has been seen as a critical term that can produce valuable results for employees and organizations. Though there have been many studies in international literature about the relationship between organizational justice and job satisfaction, there is only a limited number of studies in the national literature. To the best of our knowledge, this is the first study that searches the relationship between organizational justice and job satisfaction in the airline industry. For this purpose, we conducted a survey involving 101 pilots. As a result of statistical analysis and data interpretation, a positive relationship was found between organizational justice and job satisfaction. The highest level of relationship was found between procedural justice and external job satisfaction.