The use of key attributes in Alternative Dispute Resolution (ADR) process design

Ilter D., Dikbas A.

24th Annual Conference of the Association of Researchers in Construction Management, ARCOM 2008, Cardiff, United Kingdom, 1 - 03 September 2008, vol.1, pp.455-464 identifier

  • Publication Type: Conference Paper / Full Text
  • Volume: 1
  • City: Cardiff
  • Country: United Kingdom
  • Page Numbers: pp.455-464
  • Istanbul Technical University Affiliated: Yes


After the rapid deployment of Alternative Dispute Resolution (ADR) methods, the problem in question for the authorities is on how to design the most appropriate ADR implementation model that can fit nicely in the existing nature of the industry that the model is built in, and meet the needs of the actors in it. A theoretical framework based on the use of key ADR attributes is developed to provide a systematic approach to the design of ADR implementation models. As a part of the framework developed, a list of ADR attributes is determined by literature analysis and then, using the qualitative data obtained from the indicator exercise comprising interviews with experts, a set of ADR attributes was selected and structured in a hierarchical scheme. This scheme will be used as a base for the analytical hierarchy process (AHP) survey to identify the key attributes for Turkish construction industry public works in the final stage of the research. The proposed framework based on the use of key attributes may be used by all policy makers and process designers since it provides a systematic and objective approach to the design of ADR implementation models, which will take the requirements of the end users into consideration and focus on the fundamentals avoiding overly complicated processes.