A Model for Performance Measurement of CRM Using Fuzzy Analytic Hierarchy Process Scoring


Öztayşi B. , Kılınç M. S. , Özok A. F.

10th Joint Conference on Information Sciences 2007, Utah, United States Of America, 18 - 24 July 2007, pp.1125-1129

  • Publication Type: Conference Paper / Full Text
  • City: Utah
  • Country: United States Of America
  • Page Numbers: pp.1125-1129