Lean process design for a radiology department


Camgoz-Akdag H. , ÇALIŞKAN E., TOMA S.

BUSINESS PROCESS MANAGEMENT JOURNAL, vol.23, no.4, pp.779-791, 2017 (Journal Indexed in SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 23 Issue: 4
  • Publication Date: 2017
  • Doi Number: 10.1108/bpmj-02-2017-0025
  • Title of Journal : BUSINESS PROCESS MANAGEMENT JOURNAL
  • Page Numbers: pp.779-791

Abstract

Purpose - The purpose of this paper is to design a future value stream map of the system and patient pathway with lean health care application tools in terms of quality improvement (QI) in order to decrease the non-value-added activities for patients, doctors, and nurses for a radiology unit in a public hospital based in Istanbul, Turkey.