Lean process design for a radiology department


Camgoz-Akdag H. , ÇALIŞKAN E., TOMA S.

BUSINESS PROCESS MANAGEMENT JOURNAL, cilt.23, ss.779-791, 2017 (SSCI İndekslerine Giren Dergi) identifier identifier

  • Cilt numarası: 23 Konu: 4
  • Basım Tarihi: 2017
  • Doi Numarası: 10.1108/bpmj-02-2017-0025
  • Dergi Adı: BUSINESS PROCESS MANAGEMENT JOURNAL
  • Sayfa Sayıları: ss.779-791

Özet

Purpose - The purpose of this paper is to design a future value stream map of the system and patient pathway with lean health care application tools in terms of quality improvement (QI) in order to decrease the non-value-added activities for patients, doctors, and nurses for a radiology unit in a public hospital based in Istanbul, Turkey.