BUSINESS PROCESS MANAGEMENT JOURNAL, vol.23, no.4, pp.779-791, 2017 (Peer-Reviewed Journal)
Article / Article
BUSINESS PROCESS MANAGEMENT JOURNAL
Social Sciences Citation Index, Scopus
Radiology, Value stream map, Public hospital, Lean health care, Value-added activities, HEALTH-CARE
Purpose - The purpose of this paper is to design a future value stream map of the system and patient pathway with lean health care application tools in terms of quality improvement (QI) in order to decrease the non-value-added activities for patients, doctors, and nurses for a radiology unit in a public hospital based in Istanbul, Turkey.