The Impact of Intra-organizational Facilitators on Information Sharing and Information Quality in Supply Chain of SMEs in Karachi, Pakistan

Naqvi F., Çiçeklidağ P., Toprak B., Zaim S.

22nd International Symposium for Production Research, ISPR 2022, Antalya, Turkey, 6 - 08 October 2022, pp.649-658 identifier

  • Publication Type: Conference Paper / Full Text
  • Doi Number: 10.1007/978-3-031-24457-5_51
  • City: Antalya
  • Country: Turkey
  • Page Numbers: pp.649-658
  • Keywords: Information quality, Information sharing, Information technology enablers, Intra-organizational facilitators, Supply chain management, Top management support
  • Istanbul Technical University Affiliated: Yes


The success of supply chain management (SCM) depends on timely and accurate information sharing. Understanding the factors contributing to the quality and timeliness of information sharing would help supply chain professionals and practitioners. This study investigated whether top management support and information technology (IT) enablers positively influence information sharing and information quality in the supply chain activities of small and medium-sized enterprises (SMEs) in Karachi, Pakistan. Based on the data collected from 534 respondents, multivariate regression analysis was performed using SPSS software. The results showed that top management support and IT enablers considered inter-organizational facilitators positively impact the information sharing and information quality in the supply chain of SMEs in Karachi, Pakistan.