International Journal of Business Analytics, vol.5, pp.22-32, 2018 (ESCI)
This article describes how magnetic resonance imaging (MRI)systems play a crucial role in radiology,
specifically in the diagnosis of diseases and management of patient treatment. The objective of this
article is to present MRI technicians’ perspective on the relative importance of the required factors
when selecting and purchasing an MRIsystem. Analytic Hierarchy Process(AHP) methodology was
used to determine the relative prioritiesfor different criteria along with the consistency of responses. A
set of criteria for MRIsystem were identified based on the literature and interviews with experts(i.e.,
MRI technicians), and organized into a rational hierarchical framework consisting of the five main
criteria and nineteen sub-criteria. An online survey including demographic questions was conducted
to identify the relative weights of these criteria. Survey responses from 87 technicians indicate that
brand is found to be the most important criteria, followed by patient comfort, usability, technical
issues, and performance. Among the sub-criteria, the highest weights are assessed for country of
origin, user-friendly independent workstation, reputation,software support. The findings demonstrate
the factors that can be critical discriminators between different MRI systems.