Weighting performance indicators of law offices by using interval valued intuitionistic fuzzy AHP


Öztayşi B. , Çevik Onar S. , Kahraman C.

13th International Conference on Fuzzy Logic and Intelligent Technologies in Nuclear Science (FLINS), Belfast, United Kingdom, 21 - 24 August 2018, vol.11, pp.1192-1198 identifier

  • Publication Type: Conference Paper / Full Text
  • Volume: 11
  • City: Belfast
  • Country: United Kingdom
  • Page Numbers: pp.1192-1198

Abstract

Performance measurement (PM) is defined as the process of collecting, analyzing and/or reporting information regarding the performance of individuals, teams or the whole organization. The first and one of the most important steps in performance measurement is determining the performance indicators and their weights. In this study, we focus on performance measurement of law offices which deal with follow-up of unpaid bills. We propose a decision model for weighting the performance indicators using interval valued intuitionistic fuzzy AHP.