Strategic positioning and quality determinants in banking service

Akdag H. , ZINELDIN M.

TQM Journal, vol.23, no.4, pp.446-457, 2011 (Refereed Journals of Other Institutions) identifier

  • Publication Type: Article / Article
  • Volume: 23 Issue: 4
  • Publication Date: 2011
  • Doi Number: 10.1108/17542731111139518
  • Title of Journal : TQM Journal
  • Page Numbers: pp.446-457